📩 Get in touch 

Please don't hesitate to get in touch with me if you have any questions by using the form below:

Contact form

🙋 FAQs

Delivery & Shipping Rates

UK Shipping:
Orders will be shipped out using Royal Mail. Rates are: £3.89 per order. Please allow 3 - 5 days for delivery.

FREE SHIPPING on all UK orders over £35 (discount is applied at checkout)

I am unable to ship internationally from my store at this time. Please visit my Etsy store for international orders: https://www.etsy.com/uk/shop/ThreadyOrKnott?ref=shop-header-name&listing_id=1299498093

Do you do custom embroidery designs?

I can do custom orders and designs yes! Please fill in the form above to get in touch and see what i can do for you.

Returns & Exchanges

I gladly accept returns and exchanges.

Please contact me within 14 days of delivery and dispatch items back within 21 days of delivery.

I don't accept cancellations, sorry! But please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

What size will I be?

My prices are all unisex. Please refer to the size chart provided on the product page (the last image in the product images) to see what size would fit best, or you can take a look at the size charts below.


Lead times

Lead times are currently 3-5 days from when an order is placed, then shipping time on top of that.